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Process
1. Intake & Discovery
We start with an intake and introductory conversation to fully understand your organization, team dynamics, or individual objectives. During this phase, we discuss your current operations, workload fluctuations, challenges, and development goals. This allows us to determine which SBNS services are most suitable and how we can best support you.
2. Proposal
Based on the intake and our discussions, SBNS prepares a tailored proposal. This proposal clearly outlines the scope of work, the nature of the activities, expected outcomes, and the applicable pricing structure. Transparency is key, so you know exactly what to expect before moving forward.
3. Service Agreement
Once the proposal is approved, we formalize our collaboration through a service agreement. This agreement defines the terms, responsibilities, and service levels between SBNS and your organization, ensuring a compliant and professional partnership.
4. Execution & Ongoing Alignment
After onboarding, SBNS starts executing the agreed-upon services. Support can range from ongoing operational delivery to more focused, session-based guidance aimed at professional development or decision-making. We remain closely aligned through regular check-ins to ensure expectations are met and adjustments can be made where needed.
5. Evaluation & Long-Term Partnership
When the agreed scope of work is completed, we evaluate the collaboration together. In some cases, this may evolve into targeted advisory or coaching sessions tailored to specific challenges or personal development goals. Our ambition is to build long-term relationships and to become your trusted business solutions partner.