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Process

Our process is designed to deliver clarity, reliability and high quality support. We connect talent with organisations in a way that feels natural, transparent and efficient, ensuring that your operations continue smoothly while we help carry the load.

Initial Consultation

Understanding your vision.

Everything begins with listening. In the first conversation we take the time to understand your organisation, your goals and the support you are looking for. Together we identify where SBNS can add the most value.

Personalized approach

We tailor our support model to your situation, whether you need flexible support, consultancy, dedicated back office coverage or coaching. Every partnership begins with a clear understanding of what you need.

Expert guidance

You gain access to professionals who bring structure, clarity and practical experience. We provide honest advice on what will strengthen your organisation and how our talent can be deployed effectively.

Strategic planning

Based on your goals we outline a concrete plan that includes workflows, responsibilities, communication rhythm and the talent profile that fits your organisation. Everything is designed to integrate smoothly with your existing processes.

Efficient execution

Once agreed, your SBNS professional begins supporting your team. We focus on quality, communication and efficiency, with the added benefit of coverage during extended hours thanks to the Aruba time zone.

Consultation Flow

Step-by-step process

Discovery

We explore your objectives, challenges and operational rhythm to shape a support strategy that fits your organisation.

Phase 1
Phase 2
Strategy development

We create a tailored plan for your support, including the right solution, the workflow design and the tools needed for seamless collaboration.

Execution & review

Your SBNS professional integrates into your processes and begins delivering support. We stay closely involved, evaluate together and adjust where needed to ensure smooth long term cooperation.

Phase 3