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Services

Growth Solutions focus on strengthening organizations through business consultancy and coaching & personal leadership. SBNS helps to grow companies, entrepreneurs, and professionals with structured, results-driven advice and coaching, grounded in proven methodologies and real-world experience. Ideal for organizations facing growth, change, or complex decision-making.

Go To Growth Solutions

Flex Solutions are designed to absorb workload fluctuations, peak periods, and temporary understaffing. SBNS provides short- to mid-term backoffice support across essential functions such as HR, finance or other backoffice functions. This allows organizations to remain agile and maintain continuity without long-term hiring commitments.

Go To Flex Solutions

Support Solutions extend your operational capacity through a dedicated nearshore backoffice from Aruba. Leveraging cultural alignment, shared language, and time-zone advantages, SBNS enables organizations to continue operations smoothly outside Dutch office hours, without the downsides of traditional offshore models.

Go To Support Solutions

Growth Solutions

Business Consultancy

Practical business advice, grounded in proven methodologies.

Do you have a specific business challenge you would like to address? SBNS supports organizations with structured, results-driven business consultancy. We work in close partnership with our business partner QESH Services, combining hands-on consulting experience with best practices from highly regulated industries.

Our approach is rooted in Lean Management and Six Sigma methodologies. To strengthen the quality of our advice, every project is reviewed together with a senior professional from QESH Services, bringing experience from aerospace engineering—one of the most process-driven industries in the world.

What you can expect

1. Intake & Problem Definition
A free 2-hour intake session (virtual or on-site) to understand your organization, context, and challenges. At the end of this session, we formulate a clear and structured draft problem statement.

2. Project Approach
Based on the problem definition, SBNS develops a tailored plan of approach. We select the most suitable improvement framework:

  • DMAIC for optimizing existing processes
  • DMADV for designing new processes or services

The project scope, objectives, milestones, and deliverables are clearly defined upfront.

3. Pricing
Projects are delivered on a fixed-fee, project-based pricing model, based on the agreed scope and estimated effort.

4. Tools & Methodologies
We apply proven Lean and Six Sigma tools, including:

  • DMAIC / DMADV
  • 5S
  • PDCA
  • Pareto Analysis
  • Root Cause Analysis (5 Whys)

Benefits for your organization:

  • An independent, experienced perspective from SBNS, strengthened by collaboration with QESH Services
  • Structural ROI through increased productivity, reduced costs, and elimination of waste
  • A clear, actionable advisory report delivered in English or Dutch
Practical examples

Continuous Improvement (Kaizen)
Employees are actively encouraged to improve processes on a daily basis.

“A production employee suggests placing tools closer to the point of use, reducing unnecessary walking time and eliminating non-value-adding activities.”

ROI: Time savings per task, higher productivity, and reduced operational costs.

5S Workplace Organization
Creating and maintaining order and cleanliness at the workplace.

“Each tool has a clearly defined location, making it easy to find, return, and maintain as part of the daily routine.”

ROI: Fewer errors, less downtime, improved safety, and faster workflows.

Root Cause Analysis (5 Whys)
Identifying the true cause behind recurring problems.

“The machine stops.” → Why? → “A fuse blew.” → Why? → “Excessive friction.” → Why? → “The bearing wasn’t lubricated.” → Why? → “There is no lubrication plan.”

ROI: Permanent solutions instead of recurring fixes, lower maintenance costs, and improved reliability.

Coaching & Personal Leadership

Personal development for entrepreneurs and professionals who want to grow with impact.

This service focuses on leadership, personal effectiveness, and change management. SBNS works with a trusted network of experienced coaches in the Caribbean and the Netherlands, supporting entrepreneurs and professionals in their personal and professional growth.

What you can expect

1. Intake
A free 30-minute intake with SBNS, followed by a second free 30-minute session with a professional coach from the SBNS network. These conversations help clarify your goals, challenges, and expectations.

2. Coaching Program
If there is a strong mutual fit, a tailored coaching trajectory is proposed. This includes clearly defined objectives, a fixed number of sessions, practical exercises, and structured reflection and progress checks.

3. Pricing
Coaching programs are offered at a session Based or a trajectory fixed price, based on your needs. Available for organizations, teams, or individuals.

Benefits for you and your organization:

  • Build confidence and leadership skills that translate directly into improved decision-making and productivity
  • Strengthen your ability to lead change, manage uncertainty, and inspire teams
  • Coaching available in English or Dutch
Practical examples

Leadership Development – Empathy & Team Dynamics
Before: A strong focus on results and output only.
After coaching: Developing emotional intelligence, actively listening to team members, and creating a psychologically safe environment where people feel heard, valued, and engaged.

Change Management – Coaching Leadership
Supporting team members who feel uncertain during organizational change by empathically listening to concerns and addressing them in a structured way.

Guiding teams patiently through the implementation of new systems or processes, allowing time for training, practice, and celebrating small successes to build confidence and adoption.

Developing the ability to delegate effectively and build trust, enabling employees to take ownership and apply their expertise in improving work processes.

Optional Experience: Combine your coaching trajectory with a “One Happy Workation” in Aruba, integrating professional growth with a unique and inspiring environment for sustainable personal development.

Flex Solutions

Backoffice Aruba

Flexwork

Flexible backoffice support when your organization needs it most.

Do you sometimes need extra flexibility in your operations? SBNS understands that business cycles fluctuate. Some periods are demanding, others less so. For many organizations, this creates challenges in staffing critical backoffice functions.

SBNS offers a flexible solution by providing short- to mid-term backoffice support, fully aligned with your operational needs and supported by continuous coordination from SBNS.

Typical departments we support include:

  • HR
  • Accounting
  • Financial Administration
  • Logistics & Supply Chain

These functions are essential to the continuity of your business. From a strong sense of ownership, SBNS maintains close and ongoing contact between your organization and the assigned professional to ensure a smooth collaboration and consistently positive results.

What you can expect

1. Intake & Business Challenge
A free 1-hour intake session to understand your organization, workload fluctuations, and specific requirements. Based on this conversation, SBNS identifies suitable professionals and shares selected profiles along with a clear proposal, including hourly rates.

During the intake, we also align on practical matters such as preferred working hours, location (remote or hybrid), systems, tools, and required equipment. Every professional is actively guided by SBNS for optimal performance.

2. Service Approach
Once a match is confirmed, a service agreement is shared outlining the scope and conditions. After approval, the professional is onboarded and deployed. SBNS remains closely involved throughout the assignment, with regular check-ins with both your organization and the professional, allowing us to adjust quickly when needed.

3. Pricing
Flexwork services are offered on a transparent hourly basis, aligned with the agreed scope and duration.

4. Knowledge & Skills
SBNS ensures that professionals possess the right skills and system knowledge to perform effectively. We align upfront on the systems your organization uses and provide targeted onboarding or basic training where required, including:

  • ADP
  • QuickBooks
  • Microsoft 365 & Dynamics
  • SAP
  • Oracle

Benefits for your organization:

  • A flexible professional during peak periods, actively supported by SBNS
  • Backoffice support for exactly the number of hours your organization needs
  • Support available in Dutch, English, and Spanish

ROI example: A company requires two additional hours of daily backoffice support over a three-month period. Hiring a permanent employee is not feasible, and workload pressure increases for existing staff. An SBNS Flexwork professional relieves this pressure, ensuring business continuity while reducing the risk of burnout and absenteeism.

Support Solutions

Dedicated Backoffice from the Caribbean

A nearshore backoffice solution that extends your operations beyond Dutch office hours.

Based on the unique relationship between the Caribbean and the Netherlands, SBNS offers a dedicated nearshore backoffice solution for organizations seeking reliable support when business continues after hours in Europe.

Nearshoring leverages strong cultural alignment, shared language, and professional standards, making collaboration between the Netherlands and the Caribbean natural and effective.

Typical backoffice functions include:

  • HR
  • Accounting
  • Financial Administration
  • Logistics & Supply Chain
What you can expect

1. Intake & Introduction
A free 1-hour intake session to understand your organization, processes, and the type of backoffice activities to be performed from the Caribbean. A key focus is gaining insight into the systems and tools your organization uses.

Following this session, SBNS prepares a tailored proposal outlining scope, hours, and collaboration setup.

2. Service Approach
After alignment, a service agreement is established defining responsibilities and scope. Particular attention is paid to secure system access and data protection.

In many cases, access is provided via existing secure environments such as Citrix or comparable solutions, ensuring compliance and continuity.

3. Pricing
Services are delivered using a project-based pricing model, based on the agreed scope and estimated hours.

4. Knowledge & Expertise
SBNS professionals take the time to fully understand your processes and responsibilities, enabling them to operate independently and integrate seamlessly into your organization’s workflows.

Benefits for your organization:

  • Dutch-speaking support in the New York time zone (English and Spanish also available)
  • Strong cultural alignment, unlike traditional offshore solutions
  • A natural time-zone advantage enabling extended operational hours
  • Proven operational knowledge and reliability from SBNS professionals
ROI example: By extending backoffice support into the late afternoon and evening hours, organizations experience improved response times, higher customer satisfaction, and stronger business continuity—without the costs and risks associated with night shifts or distant offshore providers.